Citizens Bank International Limited has been established as a reliable and trustworthy partner for all financial solutions. Institutionalized by a highly professional and experienced team, we have gained credibility in the banking sector through quality financial service.

History

Established on April 20, 2007 (2064/01/07) as 20th commercial bank of the nation, “Citizens Bank International Limited”, has its corporate office at the heart of the financial sector of the country, Narayanhiti Path, Kathmandu. It is promoted by eminent personalities, business and industrial houses and reputed individuals having high social standing and has been managed by a team of experienced bankers and professionals. There are 200 branches and 168 ATMs all over the country. The bank has 3 extension counter and 74 branchless banking all over the country.

Mission

To be a trustworthy partner for the progress of individuals and institutions by designing, producing and delivering the best financial solutions.

Vision

To be the leading bank known for its service excellence in the region.

Five Core Values

• Customer Focus: We are committed to meet the financial needs of our customers and exceed their expectations through innovative solutions.
• Service Excellence: We promise to deliver customer-centered products and services par excellence.
• Human Resource: We employ bright, honest, helpful and pleasant people. We nurture and empower them to achieve their full potential.
• Corporate Governance: We believe in being accountable, conducting business ethically and maintaining transparency.
• Social Responsibility : We are committed to take social initiatives for the development of the nation.

Citizens Support Center

NRB GUNASO

Email : support@ctznbank.com

Contact : 01-5970068