eSewa, South Asia’s first and Nepal’s leading online Payment Service Provider (PSP), has been transforming the nation’s digital financial landscape since its establishment in 2009. As a pioneering social enterprise under F1Soft Group conglomerate, eSewa is licensed by Nepal Rastra Bank (Central Bank of Nepal) as a PSP under the Payment and Settlement Act and is an ISO 27001:2022 certified company, signifying its commitment to the highest standards of information security and operational excellence. With a steady commitment to financial inclusion, eSewa has become a household name and a synonym for payments, empowering over 9 million+ users with seamless digital financial solutions. 

With 250K agents, 425K merchants, and partnerships with 49+ Banks and Financial Institutions, eSewa serves more than one-third of Nepal’s population. eSewa offers comprehensive digital financial solutions across 5,000+ services, including mobile top-ups, utility bill payments, domestic and international airlines booking, education, e-commerce, healthcare, government payments, insurance and financial services. Through its user-friendly mobile application, website and extensive agent network, eSewa serves all 753 local bodies in Nepal, making financial services accessible to every corner of the country. 

With a team of 450+ skilled employees, eSewa continuously innovates to enhance its offerings. The company’s leadership team brings a wealth of experience, driving its mission to transform Nepal’s financial landscape into a fully digital and inclusive economy. eSewa continues to lead the digital revolution by strategically locating branch and contact offices in 11 different locations throughout Nepal and presence in all local bodies. By promoting financial literacy and saving millions of person-hours, eSewa is not just a payment service provider but a catalyst for economic empowerment and technological advancement in Nepal. 

eSewa’s DNA promotes the innovation, accessibility, and dedication to financial inclusion continues to drive Nepal’s digital revolution, setting a benchmark for payment service providers in Nepal. 

Core Purpose

Democratizing financial services to bring every individual and entity to mainstream economy for inclusive growth.

Vision

To foster a trusted digital financial ecosystem that empowers generations

Mission

To provide secured and simplified digital financial solutions to everyone.

Values

We start with Trust

We are committed to honesty and reliability in all our relationships to ensure that we trust each other and our customers trust us.

We are driven by Integrity

We are guided by the highest moral and ethical standards and take full responsibility of our actions while caring deeply about the outcomes.

We work with Grit

We strive for excellence and remain focused and resilient to overcome all challenges even when faced with adversity.

We embrace Empathy

We put ourselves in the shoes of others to understand their feelings and perspectives to create an environment for human-centric relationships and customer-centric innovations.

We stand for Respect

We recognize that every individual is unique and treat everyone with dignity regardless of gender, class, opinion, or creed.

A Culture of Collaboration

Individuals work collectively towards a greater common goal by sharing knowledge, ideas, and resources with mutual trust for one another.

A Culture of Learning

Gritty Individuals and teams embrace each challenge and setback as an opportunity to adapt, re-strategize, and grow.

A Culture of Innovation

Everyone is focused on creating leading-edge solutions based on empathy by putting customers at the core of everything.

A Culture that is Fair

Individuals demonstrating Integrity to participate in interactions and decisions that are impartial, unprejudiced, and unbiased.

A Culture that is Fun

Individuals feeling valued and treating each other with Respect to nurture a vibrant and inclusive workplace with an enjoyable experience.

For Agent Inquiry
Email: agent@esewa.com.np
Tel: 01-5970121
 
For Merchant/Service Provider
Merchant Integration and Operation Department
Contact: Register as eSewa Merchant
Toll-Free Number: 1810-50-00131 
Tel: 01-5970121
(To integrate eSewa in your Business and website)