Hanatour Services Nepal Pvt. Ltd., which operates the Korean Visa Application Center (KVAC), is seeking an experienced and dynamic General Manager to lead its operations, ensure service excellence, and maintain the highest standards in visa processing.

Post : General Manager

Level : Senior Level

Required number : 1

Key Responsibilities

• Oversee the daily operations of the Korean Center, ensuring efficient and accurate processing of visa applications.
• Lead, mentor, and manage administrative, operational, and customer service teams to achieve organizational goal.
• Ensure full compliance with Nepali and Korean laws, consular guidelines, and operational protocols.
• Act as the primary liaison between the Embassy of the Republic of Korea, Nepal's Ministry of Foreign Affairs, and any other diplomatic and governmental entities.
• Implement and monitor customer service standards to ensure prompt, courteous, and professional assistance to all applicants
• Prepare and submit periodic operational reports, maintaining accurate and up-to-date documentation.
• Foster and manage relationships with international organizations, stakeholders, and partners to ensure smooth operations.

Key Qualifications

• Education: Master's degree in Business Administration, International Relations, Diplomatic Studies, or a related field from a reputed university.
• Language Fluency: Native level fluency in Korean and proficiency in English are mandatory.

Experience

• Minimum of 7 years' experience in visa services, preferably within consular or embassy settings.
• Proven leadership and managerial experience, including managing diverse teams and cross-cultural environments.
• Direct experience in consular services or with Korean diplomatic missions.
• In-depth knowledge of Korean visa categories, required documentation, and application procedures.
• Familiarity with Korean diplomatic protocols and international relations.
• Experience working with governmental or international organizations in visa-related or diplomatic operations.
• Proficiency in using software applications.

Skills

• Strong leadership and managerial skills with the ability to handle diverse teams.
• Excellent communication and interpersonal skills.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
• Ability to work under pressure and meet deadlines while maintaining a high level of accuracy.
• Understanding of foreign investment laws, work permits, and visa regulations in Nepal.

Benefits

• Competitive salary package.
• Health and wellness benefits.
• Professional development and training

To Apply

Interested and qualified candidates may may send an updated resume cover letter, detailing their qualifications, along with a passport-sized digital photograph, to machamasirukesh@gmail.com by the 6th of September 2025.

Note : Only shortlisted candidates will be invited for interviews.

Source: Prabhab Dainik