Claim Investigation Officer (Assistant Admin Manager)

A leading Life Insurance Company invites applications from qualified and highly motivated candidates for the following post.

Position: Claim Investigation Officer (Assistant Admin Manager)

Job Location: Head Office

Main Responsibilities

• Conduct field investigations of insurance claims throughout Nepal.
• Verify policyholder, claimant, beneficiary, and insured information.
• Investigate suspicious, fraudulent, or high-value insurance claims.
• Collect and examine documentary and physical evidence.
• Interview claimants, beneficiaries, witnesses, medical professionals, employers, police officials, and other relevant parties.
• Coordinate with hospitals, police offices, local authorities, and government agencies for claim verification.
• Prepare detailed investigation reports with findings and recommendations.
• Review medical records, police reports, post-mortem reports, legal documents, and other supporting evidence.
• Maintain confidentiality and ensure compliance with applicable laws and company policies.
• Assist the Claims Department in making fair and timely claim decisions.
• Maintain proper investigation records and documentation.
• Perform any other duties assigned by the management.

Required Qualifications and Experience

• Minimum Bachelors level equivalent from reputed University
• Must be retired (Ex-) personnel from Nepal Police, Nepal Army, or Armed Police Force Nepal.
• Ability to conduct independent field inquiries and investigations.
• Sound knowledge of investigation procedures, report writing, and evidence collection.
• Physically fit and willing to travel extensively throughout Nepal.
• Good communication skills in Nepali; working knowledge of English will be an advantage.
• Strong analytical, communication, and report-writing skills.

Services and Remuneration: As per Company's Rule.

How to Apply: Interested candidates are requested to submit their applications addressed to the Company, marked confidential along with 2 passport sized photos, job position and the notarized copies of academic certificates and testimonials in an email address: vacancy@nationallife.com.np within 7 days of this notice.

Only shortlisted candidates shall be called for interview. The company reserves the right to reject any/all applications without assigning any reason whatsoever.